Last Updated: 31 July 2025

This document outlines how orders placed on the Quickleet platform are fulfilled, shipped, and delivered. It forms part of the overall terms governing purchases made through KRITRIM TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “us”).

1. ORDER LIFECYCLE (FROM CONFIRMATION TO DISPATCH)

All orders enter processing only after successful payment authorization.

Once confirmed:

  • Orders are queued for packaging and verification
  • Dispatch is typically completed within 1–3 business days
  • Non-working days (Sundays/public holidays) are excluded

Processing timelines may extend in situations such as:

  • High order volumes (sales/promotions)
  • Inventory synchronization delays
  • Operational or technical disruptions

2. SERVICEABLE GEOGRAPHY

Quickleet currently operates within India only.

Order fulfillment is subject to:

  • Courier partner service availability
  • Accessibility of delivery location
  • Regulatory or regional restrictions

Orders to non-serviceable locations may be declined or cancelled.

3. COST STRUCTURE & BILLING CLARITY

  • Shipping charges, if applicable, are disclosed at checkout
  • All product prices are listed in INR (₹) and include applicable taxes unless stated otherwise
  • Once an order is dispatched, shipping charges (if any) are non-refundable

4. TRANSIT & DELIVERY WINDOW

After dispatch, delivery timelines generally range between:

3 to 10 business days, depending on:

  • Delivery location
  • Courier partner network
  • External transit conditions

These timelines are indicative and not guaranteed.

5. TRACKING & ORDER VISIBILITY

Once shipped:

  • Tracking details are shared via email/SMS (where available)
  • Users are responsible for monitoring shipment status through provided links

Any discrepancy in tracking must be reported promptly.

6. DELIVERY DEPENDENCIES & EXTERNAL LIMITATIONS

Delivery performance depends on third-party logistics providers.

The Company shall not be held liable for delays arising from:

  • Weather disruptions
  • Transport or logistics strikes
  • Government restrictions or local regulations
  • Natural disasters or force majeure events
  • Network or infrastructure failures

However, reasonable efforts will be made to keep users informed in case of major delays.

7. ADDRESS ACCURACY & DELIVERY FAILURE CONDITIONS

Users are solely responsible for providing:

  • Correct shipping address
  • Valid contact details

The Company shall not be liable for failed deliveries due to:

  • Incorrect or incomplete address
  • Unavailability of recipient
  • Refusal to accept delivery

If an order is returned to origin:

  • Re-shipping may be arranged
  • Additional charges may apply

8. PACKAGE HANDLING & ISSUE REPORTING WINDOW

At the time of delivery, users are advised to verify package condition.

In case of:

  • Damaged packaging
  • Tampered seal
  • Missing items

The issue must be reported within 48 hours of delivery with:

  • Clear images and/or unboxing video

Failure to report within this timeframe may affect claim eligibility.

9. COMPLETION OF DELIVERY OBLIGATION

Delivery is considered complete when:

  • The package is marked delivered by the courier partner, AND
  • It is received at the provided shipping address

Post-delivery claims are subject to verification and may not always be accepted.

10. RE-SHIPMENT & REDELIVERY CONDITIONS

In cases where delivery fails due to user-side issues:

  • The order may be returned to origin
  • Re-dispatch will be initiated only after confirmation
  • Additional logistics charges may be applicable

11. POLICY MODIFICATIONS

The Company reserves the right to modify this Shipping Policy at any time to reflect:

  • Operational changes
  • Legal or regulatory updates
  • Logistics partner requirements

Revised versions will be published on the Platform and become effective immediately.

12. CONTACT & ESCALATION CHANNEL

For shipping-related assistance, tracking issues, or delivery concerns:

KRITRIM TECHNOLOGIES PRIVATE LIMITED (Quickleet)
📧 Email: info@quickleet.com
📞 Phone: +91 7042309248
📍 Address: Ground Floor, Desk No-901, D-9, Sector-3,
Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301, India